Peter Drucker's Five Most Important Questions: Enduring Wisdom for Today's Leaders, by Peter F. Drucker, Frances Hesselbein, Joan Snyder Kuhl
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Peter Drucker's Five Most Important Questions: Enduring Wisdom for Today's Leaders, by Peter F. Drucker, Frances Hesselbein, Joan Snyder Kuhl
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Enduring Management Wisdom for Today's Leaders From Peter F. Drucker.
Peter Drucker's Five Most Important Questions provides insightful guidance and stirring inspiration for today's leaders and entrepreneurs. By applying Drucker's leadership framework in the present context of today's leaders and those who lead with them, this book is an essential resource for people leading, managing and working in all three sectors—public, private and social. Readers will gain new perspectives and develop a solid foundation upon which to build a successful and bright future. They will learn how to focus on why they are doing what they're doing, how to do it better, and how to develop a realistic, motivational plan for achieving their goals. This brief, clear, and accessible guide — peppered with commentary from distinguished management gurus, contemporary entrepreneurs and dynamic millennial leaders —will challenge readers and stimulate spirited discussion and action within any organization, inspiring positive change and new levels of excellence. In addition to contributions from Jim Collins, Marshall Goldsmith, and Judith Rodin, the book features new insights from some of today's most influential leaders in business (GE and Salesforce.com), academia (Harvard Business School and Northwestern University), social enterprise (Levo League, Pencils of Promise and Why Millennials Matter) and the military (United States Military Academy), who have been directly influenced by Drucker's theory of management.
Peter Drucker's Five Most Important Questions: Enduring Wisdom for Today's Leaders, by Peter F. Drucker, Frances Hesselbein, Joan Snyder Kuhl- Amazon Sales Rank: #140356 in Books
- Brand: Jossey-Bass
- Published on: 2015-03-23
- Original language: English
- Number of items: 1
- Dimensions: 8.50" h x .66" w x 5.80" l, .0 pounds
- Binding: Hardcover
- 144 pages
Review
“The book is concise but compelling reading, as Peter Drucker’s wisdom is timeless and a most valuable tool for leaders across all generations, and as such, this very readable book is a must for all today’s managers.” (Institute of Management Services Journal, October 2015)
From the Inside Flap
This special edition of Peter Drucker's Five Most Important Questions is filled with insightful guidance and stirring inspiration from contemporary leaders and rising stars. This book is a solution for today's leaders and aspiring talent who are looking for a management resource with a simple method to help them think through what they are doing, why they are doing it, and what they must do to be successful. Known as the "Father of Modern Management" Peter Drucker asserted, "selfassessment is the first action required of leadership." This vital resource gives leaders a practical framework for self-assessment and applying Drucker's time-tested leadership philosophy to their organization. The concepts and framework are applicable across every sector, within every industry as well as the classroom. Drucker's philosophy is as relevant for meeting today's business challenges and opportunities as it was when it was first developed in the midtwentieth century. There are 20 contributors who provide diverse perspectives and real world application of each question demonstrating that innovation in business will still soar from this framework.
For those leading, managing, and working in all three sectors—public, private, and social—Peter Drucker's Five Most Important Questions helps leaders gain a new perspective and develop a solid foundation upon which to build a successful and bright future for themselves and their organizations. Complex and compelling, the questions are as essential as they are relevant and can be applied to any organization. Peter Drucker's Five Most Important Questions is designed for organizational, strategic self-assessment, not for program assessment, or an individual performance review. It starts with the fundamental question "What is our mission?" It addresses the question of the organization's reason for being—its purpose—instead of the how. The questions offer a guide through the process of assessing how well you are doing, ending with a measurable, results-focused strategic plan to further the mission and to achieve the organization's goals, guided by the vision. Concise, clear, and accessible, this important guide is peppered with commentary from distinguished management gurus, contemporary entrepreneurs, and dynamic millennial leaders, including luminaries such as Jim Collins, Marshall Goldsmith, and Judith Rodin while introducing emerging leaders like Adam Braun, Caroline Ghosn, and Michael Radparvar.
Peter Drucker's Five Most Important Questions will challenge leaders and stimulate spirited discussion and action within any organization, inspiring positive change and new levels of excellence. By tapping into the power of the five questions, leaders can identify strengths and challenges, embrace change, foster innovation, accept and respond to customer feedback, look beyond the organization for trends and opportunities, encourage planned abandonment, and demand measurable results.
From the Back Cover
Features new Millennial Takeaways proving that Peter Drucker's wisdom is a timeless and valuable tool among leaders across all generations.
"Drucker's thought leadership can serve as a universal, collaborative platform for developing ideas and strategic plans within a multi generational team in any environment and sector. Just the act of reflecting on Drucker's influential insights can promote the type of dialogue that will bring your team closer together and bridge the common communication gap between the different generations." —From the Introduction by Joan Snyder Kuhl
"The Five Questions provides guidance from a diverse group of leaders representing all sectors-an essential resource for today's leaders in our global world." —THOMAS J. MORAN, President, Chairman and CEO, Mutual of America Life Insurance Co.
"Drucker's wisdom remains as relevant as ever, and it is an invaluable inspiration for driving organizational excellence the right way: always in service to the mission and customers of the enterprise." —ROGER W. FERGUSON, President and CEO, TIAA-CREF
"Just in time for a world that so desperately needs to serve! Indispensable questions any organization or start-up must ask if determined to serve and be part of the future." —ALAN MULALLY, Google Board of Directors, former President and CEO, Ford Motor Company
"Peter Drucker's insights remain a fresh-as-ever source of inspiration for leaders from any sector. The contributors to this volume have pushed his game-changing ideas even further, mining thoughtful answers to some of the most pressing twenty-first-century leadership questions. This is a hugely valuable contribution to management thought leadership." —NANCY L. ZIMPHER, Chancellor, The State University of New York
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Most helpful customer reviews
6 of 6 people found the following review helpful. Enduring Wisdom Is Right By Elizabeth Ghaffari Twenty-six years ago this fall, I registered for the Peter Drucker Lecture Series at Claremont Graduate School, which required a drive of over fifty miles each way from Santa Monica - at night, after work, alone. I had just left the corporate world for the unknown territory of entrepreneurship and had heard that Drucker might have some insight on the subject of managing knowledge and knowledge workers in the emerging information society.The lecture hall was huge and filled to overflowing capacity every night for his solo presentation, sitting on a chair at center stage - this frail, eighty year old man who now walked with a stoop, who spoke with a deep Austrian accent, and who had a dry, wry sense of humor. His wife of fifty-five years, Doris, was seated in the front row to coach him when it was time to take breaks or field questions. She was impressive in her own right – having survived two world wars, earned master's degrees in physics and law, written a memoir of their life together, and was an inventor in her own right.He would speak without any notes non-stop for an hour, take a brief twenty-minute break, then return for another hour of lecture followed by a half hour of questions. He drew extensively from his in-depth research and interviews with senior executives from America and Japan’s largest corporations - leaders who counted him as their closest advisors.Even though he had immersed himself in the early corporate world, he spoke to us about emerging trends that were far more relevant to entrepreneurs like myself. He had an amazing ability to gauge the pulse of the highly mobile and self-motivated emerging knowledge worker. In looking back on my notes from those evenings, his prescience was clear. What I did not realize, then, was the possibility that his wisdom would span another two and a half decades, as it has with Frances Hesselbein's new release of Peter Drucker’s Five Most Important Questions: Enduring Wisdom for Young Leaders (Wiley: March 2015). Ms. Hesselbein has assembled twenty mentors/advisors to provide the wisdom and interpretation of these core concepts. His "five questions" are as relevant for today's business aspirant, especially the Millennials. The contributors have taken special efforts to speak to this generation’s concerns and aspirations, chapter by chapter, in the form of “Millennial Take Aways”.Drucker lived his own advice:"I personally telephone a random sample of fifty or sixty students who graduated ten years earlier. I ask, “Looking back, what did we contribute in this school? What is still important to you? What should we do better? What should we stop doing?” And believe me, the knowledge I have gained has had a profound influence."He anticipated the emergence of our modern social consciousness within the business framework, the rise of the non-profit organization, and the modern mandate that knowledge workers take personal responsibility for their own self-assessment, education, and productivity.Peter Drucker’s Five Most Important Questions is a handbook for entrepreneurial businesses, non-profit organizations, and for the millions of Millennials searching for the same meaningful career as that technology-enthused young entrepreneur who drove a hundred miles round trip for weeks on end to hear the words of one of the wisest men in business.
4 of 4 people found the following review helpful. The Well-Oiled Machine of Mediocrity! By John W. Pearson Caution! This will mess with your misinformed mantras!According to Peter Drucker, “All the first rate decision makers I’ve observed had a very simple rule: If you have quick consensus on an important matter, don’t make the decision. Acclamation means nobody has done the homework.”“Bottom line, Drucker is astoundingly more relevant today than ever. He was a Millennial in his thinking before we knew of the Millennials.”That’s the fresh insight and color commentary from Raghu Krishnamoorthy, in the new book "Peter Drucker’s Five Most Important Questions: Enduring Wisdom for Today’s Leaders," by Peter F. Drucker, France Hesselbein, and Joan Snyder Kuhl.My copy of the “Five Questions” book (the 2008 version) has endured almost as many frequent flier miles as I have. So I was delighted when the Frances Hesselbein Leadership Institute (formerly the Peter F. Drucker Foundation for Nonprofit Management) delivered this new hardback—commemorating 25 years of the institute’s work.Still thin enough (90 pages, plus resources and study questions) so both staff and board members will actually read the book, this updated gem walks leaders through “The Five Most Important Questions You Will Ever Ask About Your Organization.” They are:1. What is our mission?2. Who is our customer?3. What does the customer value?4. What are our results?5. What is our plan?Drucker’s brief insights on all five questions are enhanced with new color commentary from a blue ribbon panel of leadership gurus, including: Jim Collins, Marshall Goldsmith, Philip Kotler, Jim Kouzes, Judith Rodin, V. Kasturi Rangan, and many others. Each chapter includes commentary from a Millennial writer—with stunning observations and honesty:Commenting on “Question 3: What Does the Customer Value?” Nadira Hira writes, “It’s so tempting to believe that we know better than ever before what our customers value.” She wonders—thoughtfully—if with all of our mobile connectedness we’re using twenty-first century technology effectively.Hira notes that the best organizations “should never stop at the first, simplest, or most available answer. They dig; they frame, and reframe; they explore all the angles they can imagine to help customers discover deeper truths about their ideal experience. From taking quick advantage of every bit of technology around, to doing as Peter F. Drucker did decades ago—talking, live and in earnest, to real customers old and new—they interrogate.”Preach it! Over my last 10 years of consulting—one theme is consistent. It’s the very rare client that invests significant time, money, research, and snooping to discover real gold in the answers to Question 3: What Does the Customer Value?This 2015 edition delights and surprises:QUESTION 1: WHAT IS OUR MISSION? Heed this wisdom from Jim Collins on sticking to your mission: “Just because something is a once-in-a-lifetime funding opportunity—is merely a fact, not necessarily a reason to act.”QUESTION 2: WHO IS OUR CUSTOMER? On Uber (the global ride-sharing service) and other disrupters: “Of course, the traditional taxi drivers are outraged, and some cities have banned Uber because it is threatening the well-oiled machine of mediocrity.”QUESTION 3: WHAT DOES THE CUSTOMER VALUE? Jim Kouzes: “Everything exemplary leaders do is about creating value for their customers.”QUESTION 4: WHAT ARE OUR RESULTS? Adam Braun’s “Millennial Takeaway” notes: “At one point a few years ago when we had built just a few schools, I wrote in my journal that if Pencils of Promise built 30 schools by the time I turned 30, I could die a happy man. Today we’ve opened more than 150. But here’s the important part—I was wrong about being able to die a happy man. I still want to do so much more. As soon as something becomes possible, you start thinking of what you can do next.”QUESTION 5: WHAT IS OUR PLAN? Drucker lists five elements of effective plans:--Abandonment--Concentration--Innovation--Risk Taking--AnalysisOn abandonment he preaches, “Ask of any program, system, or customer group, ‘If we were not committed to this today, would we go into it?’ If the answer is no, say ‘How can we get out—fast?’”If you’ve never drilled down into these five Drucker questions, this jam-packed book of wisdom is a must-buy. Practical. Timely. It’s a do-it-yourself strategic planning tool. You’ll underline insights on every page. For example:Kotler: “Nobody can guarantee your job. Only customers can guarantee your job.”Drucker: “Self-assessment is the first action requirement of leadership: the constant resharpening, constant refocusing, never being really satisfied.”Kotler (again): Marketers must understand the four customer roles often in play when a family purchases a car: initiator, influencer, decider, and buyer.Krishnamoorthy: “You are going to the hospital to prevent diseases from happening, not just to cure what you already have. Value, therefore, has to be translated from the mind-set of the product to the mind-set of the customer.”Drucker: “The question, What do customers value?—what satisfies their needs, wants, and aspirations—is so complicated that it can only be answered by customers themselves. And the first rule is that there are no irrational customers.”
1 of 1 people found the following review helpful. Required reading for every leader By J. Franks As an executive coach I give this to all my clients. The questions are so simple that many want to dismiss them. The best will dig deeper and realize the depths and wisdom that await. What is your business? What is it really? What do you customers value? Do you really know or just assume. There's gold in these pages that will benefit any leader or person who hopes to be one. The incredible thought leaders who have contributed to this latest edition confirm the importance of these questions and add helpful insight. Dig deep on this one and you will emerge richer and wiser than you can imagine. Work on these with your senior team (or hire me to facilitate) and you will spread that wisdom to others. Buy it, read it, let it sink deep into your mind and then your team. Your business will never be the same. And you'll thank me.
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